Frequently asked questions

Questions about our services?

Placing An Order

 The dispatch time of you order depends on the stock status. In case of that all parts of your order are in stock can As soon as your order is on its way, you will receive a delivery confirmation containing tracking number by email.You will receive the invoice of your order within 24 hours. 

Domestic orders (Netherlands)

Orders by DHL Connect or Post NL placed before 13:00 (on working days) will mostly arrive the next working day.

International orders
This depends on your chosen courier service and your shipping address. We ship with DPD, DHL (Connect, Economy Select or Express), UPS (Standard or Express), and PostNL. You will receive an e-mail to easily track the expected delivery time. For quick delivery would we recommend DHL express.    

The exact trade-in construction is depending on the country and type of product. We are always willing to settle on a good trade-in construction for you.

The stock status “To Order” means we will have to order this product specially for you. The stock status “Expected” means the parts is expected to arrive at our warehouse. 

You can track the status of your order within your Masparts account. Go to your account and see all your ongoing orders and the order you had with us in the past.

Wholesale

Absolutely! We do offer additional discount on wholesale orders. Send us an email with your business details for a wholesale enquiry. 

Delivery time varies depending on the brand you are ordering and the availability of parts. Please contact us at [email protected] to get an ETA for the parts.

For bulk orders the following brands are available: Maserati, Porsche, Ferrari, Bentley, Lamborghini, Jaguar, and Landrover.

Please get in contact with us at [email protected] to get a quotation for the parts you need.

Our products

Our prices are influenced by various factors, including the price changes from the brands we offer parts for. 

We do not install parts ourselves, but our partner Helfferich Heteren does. Helfferich has over 30 years of experience with Maserati and Ferrari.

General

Send us an email with all the relevant information (part numbers, VIN number, vehicle model and version) so we can start with your quote right away. You can also reach us via chat or telephone (+31 26 204 0008).

We deliver all over the world. We partner with  the best couriers to ensure your parts arrive at your door.

Do you have any other questions?

Please don’t hesitate to contact our team of experts.